{"id":3179,"date":"2025-09-16T12:23:15","date_gmt":"2025-09-16T12:23:15","guid":{"rendered":"https:\/\/acquadisanmartinodicastrozza.com\/?page_id=3179"},"modified":"2025-09-25T11:35:43","modified_gmt":"2025-09-25T11:35:43","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/acquadisanmartinodicastrozza.com\/it\/terms-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3179\" class=\"elementor elementor-3179\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e4fd07 e-flex e-con-boxed e-con e-parent\" data-id=\"8e4fd07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a6f4d elementor-widget elementor-widget-spacer\" data-id=\"f5a6f4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc721b3 e-flex e-con-boxed e-con e-parent\" data-id=\"fc721b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f61ce51 e-con-full e-flex e-con e-child\" data-id=\"f61ce51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f8fd5a elementor-widget elementor-widget-heading\" data-id=\"3f8fd5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89b77f3 e-flex e-con-boxed e-con e-parent\" data-id=\"89b77f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ea0fc20 e-con-full e-flex e-con e-child\" data-id=\"ea0fc20\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a2f9ba1 e-flex e-con-boxed e-con e-child\" data-id=\"a2f9ba1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa8bc47 elementor-widget elementor-widget-text-editor\" data-id=\"fa8bc47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"132\" data-end=\"202\">Acqua di San Martino di Castrozza<br data-start=\"169\" data-end=\"172\" \/><em data-start=\"172\" data-end=\"200\">Last updated: [25\/09\/2025]<\/em><\/p><p data-start=\"204\" data-end=\"223\">I. Who We Are:<\/p><p data-start=\"225\" data-end=\"310\">We are Acqua di San Martino di Castrozza, VAT <span style=\"text-decoration: underline;\">14128320968<\/span><\/p><p data-start=\"312\" data-end=\"399\">To contact us, write to our email address: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"357\" data-end=\"394\">info@acquadisanmartinodicastrozza.com<\/a>.<\/p><p data-start=\"401\" data-end=\"424\">II. What We Offer:<\/p><p data-start=\"426\" data-end=\"525\">Through our website, we exclusively sell the Eau de Toilette <em data-start=\"487\" data-end=\"522\">Acqua di San Martino di Castrozza<\/em>.<\/p><p data-start=\"527\" data-end=\"626\">Detailed information and full product specifications are available on the dedicated product page.<\/p><p data-start=\"628\" data-end=\"657\">III. Price and Shipping:<\/p><p data-start=\"659\" data-end=\"699\">Product price: \u20ac68 (VAT included).<\/p><p data-start=\"701\" data-end=\"721\">Shipping fees:<\/p><ul data-start=\"722\" data-end=\"777\"><li data-start=\"722\" data-end=\"735\"><p data-start=\"724\" data-end=\"735\">Italy: \u20ac6<\/p><\/li><li data-start=\"736\" data-end=\"750\"><p data-start=\"738\" data-end=\"750\">Europe: \u20ac8<\/p><\/li><li data-start=\"751\" data-end=\"777\"><p data-start=\"753\" data-end=\"777\">Rest of the world: \u20ac15<\/p><\/li><\/ul><p data-start=\"779\" data-end=\"880\">Free shipping: Orders above \u20ac136 in Italy and Europe, and above \u20ac204 for the rest of the world.<\/p><p data-start=\"882\" data-end=\"994\">Processing time: Orders are processed and shipped within 2\u20134 business days following payment confirmation.<\/p><p data-start=\"996\" data-end=\"1027\">Estimated delivery times:<\/p><ul data-start=\"1028\" data-end=\"1126\"><li data-start=\"1028\" data-end=\"1056\"><p data-start=\"1030\" data-end=\"1056\">Italy: 3\u20134 business days<\/p><\/li><li data-start=\"1057\" data-end=\"1086\"><p data-start=\"1059\" data-end=\"1086\">Europe: 5\u20137 business days<\/p><\/li><li data-start=\"1087\" data-end=\"1126\"><p data-start=\"1089\" data-end=\"1126\">Outside Europe: 10\u201312 business days<\/p><\/li><\/ul><p data-start=\"1128\" data-end=\"1224\">Tracking: A shipment tracking number will be provided once your order has been dispatched.<\/p><p data-start=\"1226\" data-end=\"1389\">Customs and duties: For deliveries outside the European Union, any local customs duties, import taxes, or handling fees remain the customer\u2019s responsibility.<\/p><p data-start=\"1391\" data-end=\"1525\"><em data-start=\"1391\" data-end=\"1405\">Please note:<\/em> Delivery times are indicative and may vary due to courier delays or customs procedures, which are beyond our control.<\/p><p data-start=\"1527\" data-end=\"1545\">IV. Payments:<\/p><p data-start=\"1547\" data-end=\"1604\">We accept secure payments by [credit\/debit card, etc.].<\/p><p data-start=\"1606\" data-end=\"1633\">V. Order Confirmation:<\/p><p data-start=\"1635\" data-end=\"1714\">After payment, you will receive a confirmation email with your order details.<\/p><p data-start=\"1716\" data-end=\"1745\">VI. Right of Withdrawal:<\/p><p data-start=\"1747\" data-end=\"1838\">You have 14 days from delivery to change your mind and return the product, provided that:<\/p><ul data-start=\"1839\" data-end=\"1941\"><li data-start=\"1839\" data-end=\"1894\"><p data-start=\"1841\" data-end=\"1894\">It is intact, unopened, and with the seal unbroken.<\/p><\/li><li data-start=\"1895\" data-end=\"1941\"><p data-start=\"1897\" data-end=\"1941\">Return shipping costs are at your expense.<\/p><\/li><\/ul><p data-start=\"1943\" data-end=\"2096\">The refund will be processed within 14 days of your withdrawal notice, but we may withhold it until we receive the product or proof of return shipping.<\/p><p data-start=\"2098\" data-end=\"2214\">\u26a0\ufe0f <em data-start=\"2101\" data-end=\"2108\">Note:<\/em> For hygiene reasons, perfumes and cosmetics cannot be returned if already opened or without their seal.<\/p><p data-start=\"2216\" data-end=\"2255\">VII. Defective or Damaged Product:<\/p><p data-start=\"2257\" data-end=\"2369\">If the product arrives damaged or non-compliant, please contact us within 5 days at [email], attaching photos.<\/p><p data-start=\"2371\" data-end=\"2435\">We will offer a replacement or a refund at no additional cost.<\/p><p data-start=\"2437\" data-end=\"2463\">VIII. Legal Warranty:<\/p><p data-start=\"2465\" data-end=\"2606\">All products sold on the website are covered by the 24-month legal warranty of conformity provided by the Consumer Code (Articles 128\u2013135).<\/p><p data-start=\"2608\" data-end=\"2646\">The warranty covers exclusively:<\/p><ul data-start=\"2647\" data-end=\"2912\"><li data-start=\"2647\" data-end=\"2755\"><p data-start=\"2649\" data-end=\"2755\">Manufacturing defects of the bottle or dispensing system (e.g. broken cap, faulty pump, liquid leakage).<\/p><\/li><li data-start=\"2756\" data-end=\"2810\"><p data-start=\"2758\" data-end=\"2810\">Fragrance alterations already present at delivery.<\/p><\/li><li data-start=\"2811\" data-end=\"2912\"><p data-start=\"2813\" data-end=\"2912\">Non-conformities compared to what was declared (e.g. quantity or label different from indicated).<\/p><\/li><\/ul><p data-start=\"2914\" data-end=\"2948\">The warranty does not cover:<\/p><ul data-start=\"2949\" data-end=\"3186\"><li data-start=\"2949\" data-end=\"3075\"><p data-start=\"2951\" data-end=\"3075\">Subjective differences in fragrance appreciation (scent not liked, perceived intensity, personal perception of longevity).<\/p><\/li><li data-start=\"3076\" data-end=\"3186\"><p data-start=\"3078\" data-end=\"3186\">Damage caused by improper use, drops, exposure to heat or direct light, incorrect storage, or broken seal.<\/p><\/li><\/ul><p data-start=\"3188\" data-end=\"3331\">To claim the warranty, the customer must report the defect to [email] within 2 months of discovery and no later than 24 months from delivery.<\/p><p data-start=\"3333\" data-end=\"3460\">In the case of a defective or non-compliant product, the customer is entitled to replacement or refund at no additional cost.<\/p><p data-start=\"3462\" data-end=\"3491\">IX. Privacy and Cookies:<\/p><p data-start=\"3493\" data-end=\"3590\">We process personal data in full compliance with the General Data Protection Regulation (GDPR).<\/p><p data-start=\"3592\" data-end=\"3698\">For further details, please consult our Privacy Policy and Cookie Policy, both available on our website.<\/p><p data-start=\"3700\" data-end=\"3739\">X. Governing Law and Jurisdiction:<\/p><p data-start=\"3741\" data-end=\"3798\">These Terms and Conditions are governed by Italian law.<\/p><ul data-start=\"3800\" data-end=\"3987\"><li data-start=\"3800\" data-end=\"3892\"><p data-start=\"3802\" data-end=\"3892\">For consumers: jurisdiction lies with the court of their place of residence or domicile.<\/p><\/li><li data-start=\"3893\" data-end=\"3987\"><p data-start=\"3895\" data-end=\"3987\">For business-to-business (B2B) transactions: exclusive jurisdiction is the Court of Milan.<\/p><\/li><\/ul><p data-start=\"3989\" data-end=\"4023\">XI. Dispute Resolution (ODR):<\/p><p data-start=\"4025\" data-end=\"4140\">Consumers may also resolve disputes through the European Online Dispute Resolution (ODR) platform, accessible at:<\/p><p data-start=\"4142\" data-end=\"4219\">\ud83d\udc49 <a class=\"decorated-link\" href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_new\" rel=\"noopener\" data-start=\"4145\" data-end=\"4217\">https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/p><p data-start=\"4221\" data-end=\"4239\">XII. Changes:<\/p><p data-start=\"4241\" data-end=\"4311\">We may update or amend these Terms and Conditions from time to time.<\/p><p data-start=\"4313\" data-end=\"4404\">The version in force is always the one published on our website at the date of the order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Acqua di San Martino di CastrozzaLast updated: [25\/09\/2025] I. Who We Are: We are Acqua di San Martino di Castrozza, VAT 14128320968 To contact us, write to our email address: info@acquadisanmartinodicastrozza.com. II. What We Offer: Through our website, we exclusively sell the Eau de Toilette Acqua di San Martino di Castrozza. Detailed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3179","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"variation_swatches_image_size":false,"variation_swatches_tooltip_size":false},"uagb_author_info":{"display_name":"leila noori","author_link":"https:\/\/acquadisanmartinodicastrozza.com\/it\/author\/l2nourigmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Terms &amp; Conditions Acqua di San Martino di CastrozzaLast updated: [25\/09\/2025] I. Who We Are: We are Acqua di San Martino di Castrozza, VAT 14128320968 To contact us, write to our email address: info@acquadisanmartinodicastrozza.com. II. What We Offer: Through our website, we exclusively sell the Eau de Toilette Acqua di San Martino di Castrozza. 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